Explore a Career
with Skillable.
Make a difference every day.
Skillable is a 100% remote and virtual tech company that’s modernizing the world of training. Come share your professional magic with highly talented, driven and fun colleagues who believe in the power of “skilling.” Experience what a true team focused on doing the right thing feels like!
Our people and talent are what make us great and fun! We work together to create amazing solutions and experiences for our customers and their clients. We utilize our employees’ personal strengths to help our company grow and ensure our team is living their best, authentic life. We don’t just share our appreciation for our team members once a year with a branded mug—it’s shared daily. Our remote work environment blends the demands of work and life without the added pressure of commuting or feeling guilty about leaving early to visit the dentist.
Come work with us and learn what teamwork and integrity blended with an emphasis on well-being and balance can do for your career!
Culture
We’re culture-first. In addition to our extraordinary teams, we have an Employee Experience Department that focuses on making a career at Skillable the best it can be. Every Friday at 2:00pm local time, Skillable’s standard workweek ends! We want you to use the time to recharge, be with those who mean a lot to you and focus on your mental and physical health. We trust our team to manage their outcomes and deliverables in a professional manner knowing that Skillable supports them having an early start to each weekend!
Healthcare
Our comprehensive health, dental and vision benefits, covered at 80% or more by the company, including up to $4,000 per year toward their health care savings (HSA) account down to pet insurance for your furry family members (for participating members). We’ve got you covered on a generous amount of company paid group life insurance, short-term disability, long-term disability and of course access to our EAP!
Open Paid Time Off
Skillable supports the blend of work and personal life. Take what time you need because we are OPEN to you taking care of YOU! We don’t have accrual banks because you should feel free to take the sick and vacation time needed to be the best version of yourself!
Lifestyle & Wellness
All employees can be reimbursed for up to $50 per month to use toward lifestyle choices that impact their wellness such as gym memberships, fitness classes or healthy meal plans.
Home Office Expense Reimbursement
We’ve been remote since the beginning, so we know that being equipped is vital to success. We set our employees up with the tools they need as well as an automatic $200 per month stipend for office expenses.
Volunteering
Skillable employees love to give back to their communities. Employees are given 3 days (24 hours) of paid time off each year to participate in volunteer activities.
Family
Life happens. Sometimes it’s filled with great events and sometimes with challenges. Either way, we want to help support and ease the financial burden of time away from work through paid Parental Leave and Caregiver Leave programs.
Continuous Improvement
Every employee has valuable insight. We don’t wait for “Aha moments” that happen with traditional yearly surveys. We use weekly surveys to collect feedback, so we know what’s working well and where we need to adjust swiftly to improve.
Professional Development
Investing in our employees is a priority. That’s why we offer both internal learning opportunities with access to our own exceptional labs with options to work toward certifications as well as external workshops and position-specific educational opportunities. Your dependents' growth and development is equally important to us. We grant eligible dependents access to use our Challenge Lab products so they can skill along with you!
Interested in joining us?
Our current openings are placed by department below. Select the job title(s) of interest and expand to learn about the role.
Not seeing the role of your dreams? Keep an eye on this page and LinkedIn as we’ll post as more roles are posted!
Finance and Human Resources
The Staff Accountant is primarily responsible for maintaining our financial records and completing assigned special financial projects. Own full cycle accounting and ensure all processes and documents necessary to produce financial statements for a reporting period are followed and consistent.
- Assist with preparing consolidated internal and external financial statements by analyzing information from the general ledger system and department Leaders.
- Analyze and verify information from Balance Sheet accounts reconciliations.
- Assist with documentation management of company’s credit card accounts.
- Serve as inter-department liaison to ensure all departments provide the necessary financial information to comply with Accounting Standards such as ASC-606 Revenue Standard and ASC-350 Capitalized-Costs Standard.
- Compile and analyze information from accounting, payroll, HRIS, business intelligence, and company operating systems.
- Developing insights into business financial performance.
- Regularly reconcile bank and credit card statements, track fixed assets, and assist with annual budgeting and quarterly forecasting.
- Partner with the Director of Finance in preparing for the company’s annual financial audit, compiling information for Federal taxes, and preparing state and local tax returns.
- Assist with analyzing current accounts payable and purchasing procedures and recommend changes to develop and implement a procurement system.
- Provide accounting support for mergers and acquisitions by preparing Company analyses and schedules and reviewing financial information of counter-parties.
- Support and promote the company values through positive interactions with both internal and external stakeholders on a regular basis.
- Other strategic business initiatives or special cross-functional project involvement as required.
operations
Skillable is looking for a Platform Support Agent to join our growing team! The Platform Support Agent will provide excellent customer experience and maintain strong professional relationships with internal and external customers.
This person will join as part of Skillable’s fun and passionate Client Experience team. They will be the primary reference point assisting with many customers, users and internal departments to ensure customer inquiries are answered accurately and efficiently. This person is to showcase strong articulation and have excellent verbal and written skills. This position is the perfect fit if you are one to love learning about our customers and being the voice for them!
Day-to-Day Responsibilities:
- Support client engagement efforts by responding to incoming phone calls, chats, and resolving tickets in a timely manner utilizing the Zendesk Support Software?
- Work cross-functionally and at multiple levels both internally and externally with key stakeholders and customers
- Communicate complex terms to help customers understand and address their inquiries
- Serve as the first line of support and provide world-class customer experience
- Ensure tickets are tagged, triaged, and addressed appropriately, promptly and within SLA limits?
- Complete ongoing training required to grow skills and proficiencies to continue thriving in this position and future roles
- Create and maintain content related documentation for both internal and external use?
- Build and develop key relationships across the enterprise to help build internal enthusiasm and momentum for task initiatives.
- Support and promote the company values through positive interaction with both internal and external stakeholders on a regular basis
- Respond to questions with documentational information to ensure complete understanding of product and features
- Other strategic business initiatives or special cross-functional project involvement as required
Learn more and apply now
Product & Technology
The Cloud Platform Engineer is responsible for architecting, deploying, and maintaining our cloud platform infrastructure. The primary focus will be within Azure. This includes the design and implementation of cost effective, scalable, and secure architectures for our customer facing software platforms, and the automation and monitoring of those resources. This position reports directly to the Executive Vice President, Platform Infrastructure and Cloud and is a member of the Platform Technology Team.
Essential Job Duties & Responsibilities
Essential job duties refer to those responsibilities that are critical and necessary to do the job and include the following:
- Architect and Manage our Public Cloud Platforms; Azure, AWS, GCP, etc.
- Provide organization and direction of cloud platforms and subscriptions
- Architect solutions adhering to best practices for public cloud platforms
- Design resilient and scalable solutions for high availability
- Design secure cloud platform networking for the prevention of malicious attacks and data loss
- Protect organization against overages and unnecessary spending on cloud
- Architect solutions that accomplish the business objective but are designed to reduce cost
- Routinely monitor for spending overages and adjust architecture design to reduce costs
- Work with the Data Operations team to ensure monitoring and tooling is in place to prevent fraudulent spending
- Protect against security breaches of our cloud platform resources
- Build a defense in depth around our cloud resources
- Ensure all possible security measures are in place to secure our cloud resources
- Communicate status, issues, outages, challenges to the internal company
The QA Specialist will be working as part of a team of software engineers, testing software through our complete Software Development Life Cycle. This role is expected to maintain output and focus with minimal daily supervision, working on tasks assigned, while enjoying the benefits of work from home organization.
Support continuous improvement of how Skillable’s software systems perform and ensure the features they provide for our customers create an enjoyable and valuable experience in our applications. Work closely with and be a member of one of our development scrum teams in a collaborative, agile environment.
JOB DUTIES & RESPONSIBILITIES:
- Participate in all Agile Scrum Ceremonies, including but not limited to, Daily Scrum Meetings, Sprint Level Planning Sessions, Sprint Level Refinement Sessions, Sprint Level Retrospectives, and as needed Requirements Gathering Sessions.
- Work on and maintain the Test Cases, Test Plans, and Test Suites for the assigned Scrum Team and any related projects.
- Work with the Scrum Master to provide updated story statuses and breakdown of roadblocks.
- Prepare and participate in presentations to both technical and non-technical audiences (including Sprint demonstrations and company-wide release demonstrations).
- Identify areas where automation testing tools and the use of automation scripts could be used to replicate the testing and speed up testing cycles.
- Serve as an advocate for ease of use to ensure features are intuitive providing end-users with solutions that require minimal effort.
- Work on Production Support tickets as required.
- Drive change to bring new processes and opportunities for improvement.
- Support software releases to production.
- Perform testing of new features, enhancements, and bug fixes as well as regression testing of existing system to confirm high software quality.
- Create user test plans and ensure plans are kept up to date.
- Create test cases and scenarios based on plans and feature requirements.
- Record detailed steps taken during testing and the results.
- Promptly communicate findings and issues clearly to the development team.
- Perform any needed retesting, while being mindful of Scrum Sprint deadlines.
- Participate in the continuous improvement of test processes and methodologies.
- Ensure work items contain the necessary reproduction steps on any bugs or issues.
- Ensure work items in each sprint are fully tested and passed before release.
- Participate in Refinement/Grooming sessions to provide the Quality Assurance viewpoint for testing stories and features.
- Support and promote the company values through positive interactions with both internal and external stakeholders on a regular basis.
- Other strategic business initiatives or special cross-functional project involvement as required.
Sales & marketing
The Account Executive will be responsible for new business acquisition of an assigned list of ideal customer profile accounts. The ideal candidate is an experienced hunter mentality seller who is a strong learner and takes a collaborative approach to problem solving and process improvement.
JOB DUTIES & RESPONSIBILITIES:
- Create, maintain, and execute account penetration strategies for top tier account assignments.
- Consistently conduct high-touch, strategic prospecting efforts in collaboration with ABM campaign programs and Sales Development Representative activities.
- Create sales pipeline through best-practice, disciplined networking, prospecting, discovery, and qualification techniques.
- Be accountable to produce self-sourced first meetings (in addition to those generated for you through Demand Generation programs) in order to generate sufficient pipeline coverage for sales quota target.
- Document and regularly maintain sales opportunity data and provide accurate sales forecasting
- Manage the full sales cycle from lead to close including choregraphing the proper use of Skillable assets and cross-functional resources
- Work closely with the Vice President of Sales and broader sales organization to develop sales strategy, monitor and analyze KPIs, and beat organizational revenue goals as a team
- Serve as a trusted advisor to understand your prospects’ desired organizational outcomes and propose appropriate solutions and services to ensure satisfaction and success
- Sell a complete virtual labs solution, along with content, services, and support to ensure customers’ technology skills training, development, and validation needs are met
- Develop and employ an understanding of industry knowledge related to market trends, emerging technologies, and competitive landscape
- Meet or exceed quarterly and annual quotas.
- Support and promote the company values through positive interactions with both internal and external partners and customers on a regular basis.
- Other strategic business initiatives or cross-functional project involvement as required.
Learn more and apply now
The Marketing Automation Specialist will be responsible for developing and executing outbound email communications, marketing automation campaigns and customer journeys that drive the reputation and growth of Skillable.?
Help to implement initiatives aligned to our strategies, help attract our target prospects and increase prospect velocity and conversion through the marketing and sales pre-sales funnel, aid in the establishment of a post-funnel customer marketing program, engaging and delighting them along the way. You’re also always searching for improvements, so A/B testing is second nature to you.
- Define and document the functional and technical requirements for deploying automated campaigns on a daily and weekly basis, as well as, defining the appropriate KPIs.
- Translate marketing campaign direction into drip and/or nurture campaigns.
- Work with content owners to source content and deploy a monthly outbound newsletter.
- Track and report on automated program performance and KPIs, mining insights and recommending data-driven optimization avenues to campaign owners.
- Ensure outbound marketing communications uphold Skillable standards and provide a last line of basic editing defense against typos, bad grammar, broken links, etc.
- Responsible for maintaining healthy contact database, including segment creation and management.
- Help build the templates and architecture for Sales-led ABM email journeys and provide necessary support.
- Partner with the Revenue Team on result findings for individual account and plans for further engagement.
- Build and develop key relationships across the enterprise to help build internal enthusiasm and momentum for project initiatives.
- Build dashboard and reports that enable stakeholders to make informed decisions.
- Seek tactic and strategy messaging improvements through testing of campaigns.
- Engage in development opportunities to strengthen skills and competencies.
- Represent Skillable at industry events and conferences as required.
- Support and promote the company values through positive interactions with both internal and external partners and customers on a regular basis.
- Other strategic business initiatives or cross-functional project involvement as required.
The Social Media Specialist is a key role in communicating and amplifying to the market how experiential hands-on learning and Skillable can help organizations achieve their goals. As a member of our growing marketing department, you will be responsible for maturing Skillable’s social media presence, authority, reach and impact. We want to talk with people, not at them.
This role is responsible for continually shaping how social media will help achieve our organizational objectives and goals and then executing on those plans. You are responsible for content ideation, content creation, content sourcing; managing audience/follower interactions (inbound and outreach); reporting on performance and uncovering actionable insights.
You will report to Skillable’s Marketing Director and will work closely with entire marketing team. You will establish relationships with cross functional departments such as Sales, Product and Customer Support as necessary.
Responsibilities:
- Lead the development, planning and execution of social media campaigns and initiatives that align to organizational goals
- Increase Skillable’s visibility and presence across relevant social media and community platforms
- Manage the social media editorial calendar and posting cadences
- Develop Skillable’s social selling capabilities
- Help determining KPIs and metrics for the team to drive success forward
- Offer strategic guidance and recommendations to business partners and stakeholders on social media best practices for product marketing and promotions
- Create and publish engaging, relevant, original, high-quality content across applicable social media platforms
- Evaluating what performs best via A/B testing
- Create and/or oversee design of assets to be used on social channels (i.e., images to accompany posts, ads, blog content, landing pages; dynamic multimedia etc.)
- Create programs and opportunities that foster UGC
- Identifying and curating relevant content to share across our channels
- Monitor trends using social media tools, applications, design and strategy
- Continually explore new creative approaches and strategies for social media content
- Own the inbound inquiry experience
- Outreach and find opportunities for Skillable to engage with Listen, respond to, and engage with users on social media while cultivating leads and opportunities
- Responsible for social monitoring and listening
- Find opportunity for outbound engagement
- Analyze campaigns and translate qualitative data into recommendations and plans for revising social media, SEO, and social advertising campaigns
- Analyze performance and effectiveness of all organic and paid social media campaigns and activities
- Support and promote the company value through positive interaction with both internal and external stakeholders on a regular basis
- Other strategic business initiatives or special cross-functional project involvement as required
