Explore a Career
with Skillable.
Make a difference every day.
Skillable is a 100% remote and virtual tech company that’s modernizing the world of training. Come share your professional magic with highly talented, driven and fun colleagues who believe in the power of “skilling.” Experience what a true team focused on doing the right thing feels like!
Our people and talent are what make us great and fun! We work together to create amazing solutions and experiences for our customers and their clients. We utilize our employees’ personal strengths to help our company grow and ensure our team is living their best, authentic life. We don’t just share our appreciation for our team members once a year with a branded mug—it’s shared daily. Our remote work environment blends the demands of work and life without the added pressure of commuting or feeling guilty about leaving early to visit the dentist.
Come work with us and learn what teamwork and integrity blended with an emphasis on well-being and balance can do for your career!
Culture
We’re culture-first. In addition to our extraordinary teams, we have an Employee Experience Department that focuses on making a career at Skillable the best it can be. Every Friday at 2:00pm local time, Skillable’s standard workweek ends! We want you to use the time to recharge, be with those who mean a lot to you and focus on your mental and physical health. We trust our team to manage their outcomes and deliverables in a professional manner knowing that Skillable supports them having an early start to each weekend!
Healthcare
Our comprehensive health, dental and vision benefits, covered at 80% or more by the company, including up to $4,000 per year toward their health care savings (HSA) account down to pet insurance for your furry family members (for participating members). We’ve got you covered on a generous amount of company paid group life insurance, short-term disability, long-term disability and of course access to our EAP!
Open Paid Time Off
Skillable supports the blend of work and personal life. Take what time you need because we are OPEN to you taking care of YOU! We don’t have accrual banks because you should feel free to take the sick and vacation time needed to be the best version of yourself!
Lifestyle & Wellness
All employees can be reimbursed for up to $50 per month to use toward lifestyle choices that impact their wellness such as gym memberships, fitness classes or healthy meal plans.
Home Office Expense Reimbursement
We’ve been remote since the beginning, so we know that being equipped is vital to success. We set our employees up with the tools they need as well as an automatic $200 per month stipend for office expenses.
Volunteering
Skillable employees love to give back to their communities. Employees are given 3 days (24 hours) of paid time off each year to participate in volunteer activities.
Family
Life happens. Sometimes it’s filled with great events and sometimes with challenges. Either way, we want to help support and ease the financial burden of time away from work through paid Parental Leave and Caregiver Leave programs.
Continuous Improvement
Every employee has valuable insight. We don’t wait for “Aha moments” that happen with traditional yearly surveys. We use weekly surveys to collect feedback, so we know what’s working well and where we need to adjust swiftly to improve.
Professional Development
Investing in our employees is a priority. That’s why we offer both internal learning opportunities with access to our own exceptional labs with options to work toward certifications as well as external workshops and position-specific educational opportunities. Your dependents' growth and development is equally important to us. We grant eligible dependents access to use our Challenge Lab products so they can skill along with you!
Interested in joining us?
Our current openings are placed by department below. Select the job title(s) of interest and expand to learn about the role.
Not seeing the role of your dreams? Keep an eye on this page and LinkedIn as we’ll post as more roles are posted!
client experience and operations
Skillable is looking for a Client Support Specialist to join our growing team! The Platform Support Agent will provide excellent customer experience and maintain strong professional relationships with internal and external customers.
This person will join as part of Skillable’s fun and passionate Client Experience team. They will be the primary reference point assisting with many customers, users and internal departments to ensure customer inquiries are answered accurately and efficiently. This person is to showcase strong articulation and have excellent verbal and written skills. This position is the perfect fit if you are one to love learning about our customers and being the voice for them!
Day-to-Day Responsibilities:
- Support client engagement efforts by responding to incoming phone calls, chats, and resolving tickets in a timely manner utilizing the Zendesk Support Software
- Work cross-functionally and at multiple levels both internally and externally with key stakeholders and customers
- Communicate complex terms to help customers understand and address their inquiries
- Serve as the first line of support and provide world-class customer experience
- Ensure tickets are tagged, triaged, and addressed appropriately, promptly and within SLA limits
- Complete ongoing training required to grow skills and proficiencies to continue thriving in this position and future roles
- Create and maintain content related documentation for both internal and external use
- Build and develop key relationships across the enterprise to help build internal enthusiasm and momentum for task initiatives.
- Support and promote the company values through positive interaction with both internal and external stakeholders on a regular basis
- Respond to questions with documentational information to ensure complete understanding of product and features
- Other strategic business initiatives or special cross-functional project involvement as required
Learn more and apply now
Product and Technology
The DevOps Engineer will play a key role in maintaining and improving the current continuous integration (CI) and continuous delivery (CD) pipelines, as well as developing new and reliable systems, automation suites, and version controls. Responsible for applying technical skills and experience to ensure the quality and efficiency of the software development lifecycle, from code to deployment. Collaborate with other engineers and stakeholders to identify and implement best practices, troubleshoot issues, and optimize performance.
Responsibilities:
- Implement standards for code quality, security, performance, and various development, testing, and IT infrastructure.
- Select and deploy appropriate tools and frameworks for each stage of the software development lifecycle, such as code editors, compilers, debuggers, testing suites, code analysis tools, etc.
- Configure and maintain the IT infrastructure that supports the development, and deployment of software products, such as servers, networks, databases, cloud services, etc.
- Develop and implement automation scripts and workflows that streamline and optimize the software development processes, such as code formatting, code review, integration, etc.
- Troubleshoot and resolve any application errors that arise during or after the development using various diagnostic tools and techniques.
- Evaluate and update the tools and infrastructure as needed to ensure their reliability, security, performance, and compatibility with the latest technologies and standards.
- Collaborate with other developers, testers, and stakeholders to discuss, analyze, or resolve application-related issues including process and outcomes to ensure on-going smooth and timely code delivery.
- Identify and analyze the current workflows and procedures that can be streamlined or optimized with automation tools and techniques.
- Design, develop, and implement automation solutions using various technologies such as scripting languages, APIs, web services, RPA, etc.
- Monitor, troubleshoot, and maintain the automation systems and ensure their reliability and performance while improving efficiency and productivity.
- Document and report on procedures and workflows, automation projects and their outcomes, including the time and cost savings, quality improvements, and customer satisfaction.
- Provide feedback and suggestions to improve the quality, functionality, and user experience of the applications.
- Support and promote the company values through positive interactions with both internal and external partners and customers on a regular basis.
- Other strategic business initiatives or cross-functional project involvement as required.
Learn more and apply now
The Product Operations Manager will contribute to product development and spearhead the transition from traditional practices to agile, empowered, and product-led methodologies. They will implement strategies to optimize product development operations, ensuring efficient resource allocation, streamlined workflows, and timely deliveries. They will be the voice of the customer at all stages of the product development cycle from discovery to release and standard go-to-market approaches that articulate value.
Responsibilities
- Spearhead the creation and distribution of best practices encompassing product operations, transformation strategies, and agile methodologies throughout the organization.
- Serve as a product and process expert to influence and inform on new and efficient strategies and tactics that impact metrics and support streamlined product operations.
- Develop and execute strategies to enhance resource allocation for maximum efficiency.
- Streamline workflows by identifying bottlenecks and implementing applicable and scalable process improvements.
- Collaborate with cross-functional teams to align operational strategies with organizational goals.
- Encourage open dialogue among product managers, stakeholders, designers, engineers, and other internal teams.
- Create frameworks and channels for cross-functional teams to collect, synthesize, and utilize customer feedback effectively.
- Design and implement standardized processes that guide teams in adopting a customer-centric approach, incorporating user personas and validation methods.
- Develop guidelines and frameworks for crafting compelling value propositions and Go-To-Market strategies that align with customer needs.
- Create, manage and update mechanisms to track product performance data and facilitate post-launch reviews, fostering a culture of continuous improvement within teams.
- Define, monitor and track key operational metrics and performance indicators that provide visibility into product development progress, bottlenecks, and identify opportunities for efficiency improvement.
- Build alignment by creating educational materials, workshops, and sessions that help teams understand the importance of customer-centricity and align technical decisions with customer needs.
- Evaluate, select, and manage third-party tools that are essential for optimizing product development processes and operational efficiency, and oversee the integration and implementation of the chosen tools.
- Provide training and maintain accountability so that teams are utilizing the proper tools in the right ways, at the right times.
- Support and promote the company values through positive interactions with both internal and external partners and customers on a regular basis.
- Other strategic business initiatives or special cross-functional project involvement as required.
Learn more and apply now
The Software Engineer, Front-End will be responsible for building front-end user experiences that align with our brand promise, simplify complexities, and showcase the innovative spirit of the organization. This person will work closely with a small team tasked with re-imagining the overall user experience for our most important personas. The ideal candidate is passionate about creating software products with a ‘user-first’ mindset and possesses a wide range of technical development, creativity, and multitasking skills. A core result of your efforts will be to continuously improve the way customers enjoy our applications and simplify the ways our internal teams support them, to the end of realizing increased value for Skillable.
Job Duties & Responsibilities
- Proactively collaborate with your product team and lead software engineer to fully understand requirements and suggest improvements during refinement and pre-dev stages.
- Assist with scope and estimation for proposed solutions leading to accurate cost and timeline estimates.
- Clarify and understand high-level Acceptance Criteria and primary functional testing scenarios for features and user stories.
- Consider cross-functional dependencies throughout the development cycle
- Consider non-functional requirements such as system performance, usability, reliability, adaptability, security, legal and other operational aspects.
- In collaboration with your lead(s), research different approaches and technologies that may help the team deliver higher quality software with faster velocity.
- Build world-class software applications and features with high velocity, according to our SDLC.
- Actively participate in Scrum ceremonies for development teams, working to mitigate risks, and clarifying daily dev blockers.
- Ensure your code is Ready for QA through intentional focus on unit testing and developing clean code.
- Perform functional and regression testing where requested, to support QA (Quality Assurance).
- Help drive the understanding that clear documentation is a core and essential component of the role.
- Resolve issues with your code in a timely manner and enrich “post-dev” processes
- Prepare for and actively participate in meaningful retrospective meetings and consider action plans with your lead(s) for overall improvement.
- Support a rhythm for proactive communication with your lead(s), Scrum Master, Product Owner, and related team members.
- Support and promote the company values through positive interactions with both internal and external partners and customers on a regular basis.
- Other strategic business initiatives or cross-functional project involvement as required.
Learn more and apply now
Sales and Marketing
The Senior Alliances Director will own the full sales cycle responsible for indirect partnerships across high value categories including but not limited to System Integration, Tier 1 Enterprise Software organizations and other high growth market opportunities from inception to negotiating and contracting. They will build and maintain a sales pipeline with a high conversion rate, identify new sales opportunities through networking initiatives and establish themselves as a trusted advisory throughout the sales process in support of Skillable’s market growth.
Responsibilities:
- Own and drive strategic indirect and channel client prospecting, key presentations, negotiations, contract development and product solutions with key stakeholders and executives, ensuring all deliverable milestones are met to win new logos and support company revenue goals.
- Create, maintain, and execute creative and applicable account penetration strategies for top tier account assignments and targets with a Channel sales focus.
- Consistently conduct high-touch, strategic prospecting efforts in collaboration with Account Based Marketing campaign programs and Sales Development Representative activities.
- Create channel sales pipelines through best-practice, disciplined networking, prospecting, discovery, and qualification techniques.
- Be accountable to produce self-sourced first meetings (in addition to those generated for you through Demand Generation programs) in order to generate sufficient pipeline coverage for sales quota target.
- Document and regularly maintain sales opportunity data and provide accurate sales forecasting
- Manage the full sales cycle from lead to close including choregraphing the proper use of Skillable assets and cross-functional resources
- Work closely with the Vice President of Business Development and Strategy and broader sales organization to develop sales strategy, monitor and analyze KPIs, and beat organizational revenue goals as a team
- Serve as a trusted advisor to understand your prospects’ desired organizational outcomes, dynamics and details of their organization and propose appropriate solutions and services to ensure satisfaction and success
- Understand and sell a complete virtual labs solution, along with content, services, and support to ensure customers’ technology skills training, development, and validation needs are met
- Continuously partner with internal product, technology and customer experience teams to stay aware of key product features and differentiators.
- Develop and employ an understanding of industry knowledge related to market trends, emerging technologies, and competitive landscape.
- Consistently and regularly meet or exceed quarterly and annual quotas.
- Assist in mentoring and guiding other Revenue Team members in strategy and creative methodologies to push sales cycle timeframes and new logo acquisition.
- Develop and scale Skillable’s system integrator and consulting company partnership strategy including business model formation, value proposition, commercialization, contracting and governance.
- Develop and commercialize an ecosystem alliances program with tier 1 HCM and other enterprise platform companies (Workday, SAP, SFDC among others).
- Own and develop a point of view and plan of attack for high value vertical markets and industries including due diligence, business planning processes, and penetration strategies in conjunction with the VP of Business Development and other members of the Skillable revenue and operations leadership teams.
- Support and promote the company values through positive interactions with both internal and external partners and customers on a regular basis.
- Other strategic business initiatives or cross-functional project involvement as required.
Learn more and apply now
The Senior Copywriter plays a key role in communicating to the market how hands-on learning and Skillable can help organizations achieve their goals. This role is responsible for developing and editing a wide range of copy from brand campaigns, print and digital ads, collateral, web pages, email and video that convey our services and their benefits clearly to clients. This person will also collaborate with a word-class marketing team, resulting in brilliant ideas that help move Skillable and our brand forward.
Job Duties and Responsibilities
- Meet with executives to interpret technical writing and concepts and articulate them into crisp marketing sound bites aimed at C-level executives and decision-makers.
- Collaborate with the marketing and public relations teams to interview stakeholders and ghost write articles for subject matter experts to support brand awareness and enhance Skillable’s reputation.
- Identify, partner and source material from subject matter experts as you lead the development of new content.
- Work with the demand generation team on thoughtful, provoking content for digital ads.
- Identify content gaps in the buyer’s journey and lead the asset creation.
- Brainstorm and draft campaign and thought leadership content ideas.
- Create well-researched, industry-related content that is relevant to target audiences and bolsters Skillable’s reputation as the leader in hands-on learning and skill validation.
- Conceptualize and write strategic, audience-first marketing copy across varied formats including web pages, email, digital and print ads, short videos and other pieces.
- Serve as a consultant to stakeholders on how to best execute written pieces, bringing an understanding of the organization’s overall strategic goals and partnering with design, production and digital marketing colleagues.
- Promote brand consistency through writing style, tone and voice, serving as an organization-wide resource.
- Grow Skillable’s digital footprint through net-new content development and existing content optimization.
- Peer review the work of other writers to ensure high editorial standards are met across all content outputs.
- Manage and maintain Skillable content assets across their lifecycle.
- Manage the editorial calendar and help mold the content strategy.
- Measure, track and report on content performance.
- Work with digital team to create SEO-optimized content to grow organic traffic.
- Assist with internal communications including all employee communications, product updates, and company events.
- Support and promote the company values through positive interactions with both internal and external stakeholders on a regular basis.
- Other strategic business initiatives or special cross-functional project involvement as required.
