Customer support

Before you open a support ticket, please review the appropriate section below to see if your question has already been answered. Please also review our helpful tips for preparing your support ticket so we can assist you as efficiently as possible.

Open a Support Ticket

Assistance with a course, lab or accessing your account.

System Health Status

View status and subscribe to future platform, service and datacenter updates.

Lab Services Request

Assistance with building or modifying a course or lab.

Skillable Studio
Help Center

Access full documentation for Skillable Studio, our lab platform.

Skillable TMS
Help Center

Access full documentation for Skillable TMS, our learning management system.

Speed Test

Measure the most common factors that can impact connection quality to lab environments.