Customer Support
Before you open a support ticket, select the appropriate help button to see if your question has already been answered. Please also review our helpful tips for preparing your support ticket so we can assist you as efficiently as possible.
Open a Support Ticket
Assistance with a course, lab or accessing your account.
System Health Status
View status and subscribe to future platform, service and datacenter updates.
Lab Services Request
Assistance with building or modifying a course or lab.
LOD Help Center
Access full documentation for Lab on Demand (LOD), our lab platform.
TMS Help Center
Access full documentation for Training Management System (TMS), our learning management system.
Speed Test
Measure the most common factors that can impact connection quality to lab environments.
