Establish an Effective IT Skills Inventory Process to Assess Workforce Capability Gaps [Free Gartner Research]

It comes as no surprise that organizations need continuous skilling to address ongoing disruption and digital business acceleration. However, many organizations don’t have a process to assess the breadth and depth of their workforce capabilities. According to Gartner, “Only 38% of IT organizations take an inventory of their employees’ skills and competencies at least annually.”

Designing an effective skills inventory process to detect workforce capability gaps becomes essential for organizations. Lacking a clear understanding of the IT workforce skills can impede the execution of digital strategy.

Inventory skills to assess gaps.


  • Establish a skills inventory process to identify capability gaps and inform workforce planning, reskilling and upskilling initiatives.
  • The “half-life” of skills is decreasing. The total number of skills required for a single job has increased by 6.3% year over year since 2018, and over half of the skills needed in the average job are new.
  • Nearly two-thirds of CIOs plan to focus on development and upskilling of existing staff as the most important means to achieving their strategies.

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