Challenge Labs FAQ.

Updated: August 16, 2022

Thank you for your interest in Challenge Labs from Skillable! Below you’ll find information regarding your subscription, accessing the training, contacting support and more! 

Accessing Challenge Labs.

Navigate to challenge-labs.learnondemand.net  Next, select Register with Training Key. On the Register with Training Key window, enter your provided Training Key in the text box, and then select Register. You will be prompted to create an account. Enter the required Information into the appropriate fields, and then select Next.

For assistance redeeming a Training Key, refer to the Getting Started Guide for detailed, step-by-step instructions.

No. Upon initial redemption of your Training Key you will be prompted to create a user account.

For assistance redeeming a Training Key, refer to the Getting Started Guide for detailed, step-by-step instructions.

After Training Key redemption, on your Current Training page, in the On Demand section, select the link to your Subscription Profile to proceed to the Course Catalog.

Subscription information is located on your Current Training page, beneath the On Demand Section. You can view both the Subscription Start date, as well as the Subscription Expiration date from this page.

Note: If you have been enrolled in a Challenge Labs All Access Pass, your Subscription period is 365 days. If you have been enrolled in a Challenge Labs Library, your Subscription period is 180 days.

Your Challenge Labs journey.

Challenge Labs are self-paced/self-led courses. An Instructor is not available. Depending on the Challenge Lab level, you can expect to find supporting details, helpful tips and links to documentation incorporated within the Challenge Lab.

Technical support.

Challenge Labs are self-paced/self-led courses. An Instructor is not available. Depending on the Challenge Lab level, you can expect to find supporting details, helpful tips and links to documentation incorporated within the Challenge Lab.

If you are experiencing frequent disconnects or lag when controlling your machines, you should run a speed test. This page allows you to run a connection assessment test.

A connection assessment test is a very deep and thorough test that measures throughput speed, capacity and packet quality to assess the user experience of a connection to their respective data center. This includes efficiency, data loss, recovery, duplication of data, retransmissions and even corruption.

Please visit our customer support page to submit a Support Ticket, access Help Articles or view Service Status.